As we experience interruptions and curved balls in our businesses, it struck me that where we find ourselves now is not very different to where we were in early 2020 at the start of the pandemic. The major difference is that the pandemic brought about a sudden...
“Leading in a VUCA world” “Business agility now essential in a VUCA world” “How VUCA is reshaping business?” “Winning in a VUCA world” These are just some of the seemingly endless headlines steering us towards yet another new normal. This new normal being that...
Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients. Several key points came out of the discussions which I would like to summarise below: Focusing on client...
As Business Owners our mindset plays a pivotal role in achieving success, not only for growing our business but also for our happiness in life. A positive mindset allows us to approach challenges optimistically and see opportunities whereas a negative mindset will...
It’s finally happened. The 1st of January has finally polarised society. One half is over the moon with excitement of what a new year may bring. They’ve got exciting goals, or at least some New Year’s resolutions, and they can’t wait to get going. The other half is...
What a difference a year can make! One year ago, my family and I were just getting back to ‘normal’ after COVID-19. Then the riots in certain areas of South Africa occurred. This knocked our confidence and our security and I know that people in my community still...
The past two weeks, in particular, only perhaps equaled by a two-week period after the looting and rioting of last year, I’ve found myself at the center of conversations with negative, depressed, stressed and very emotional people. With the very odd exception, people...
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