Much is written about South African’s high level of resilience, our never-say-die attitude or as they say in Afrikaans – ‘n boer maak ‘n plan. Research has shown that we have a higher level of resilience than many nations around the world, however, do we know what...
Like it or not, there are very few ‘secrets’ left in the world. Google has already, for free, provided us with all the answers human beings know. So why then are some people a lot more productive, and dare I say, a lot more successful too? These ‘7 Secrets of the...
As we experience interruptions and curved balls in our businesses, it struck me that where we find ourselves now is not very different to where we were in early 2020 at the start of the pandemic. The major difference is that the pandemic brought about a sudden...
No matter how small or insignificant a matter might seem, your decisions will impact your business’s outcomes. The right decisions made at the right time can give way to positive transformations and success, while the wrong decisions at the wrong time can result in...
Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients. Several key points came out of the discussions which I would like to summarise below: Focusing on client...
South Africa has been experiencing frequent power outages for many years now, which have had a significant impact on businesses in the country. These power outages are known as "load shedding" and are caused by a shortage of electricity supply due to maintenance and...
Running a successful business requires a lot of effort and dedication. As a business owner, it's easy to get bogged down in the day-to-day tasks and lose sight of the bigger picture. That's why it's essential to identify your critical action – the one thing...
I have coached many business owners over the years. One thing that always strikes me is how many are happy to just let life take them on a journey, hoping for good outcomes. Whilst there may be philosophical reasons to just let life happen, I always coach about the...
The new year is now in full swing and over the last couple of weeks I have spent time finalising my own business plan and also engaging with many of our Franchise Partners on their business plans for the year. It is unusual for me to only be finalising my...
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