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Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients.  Several key points came out of the discussions which I would like to summarise below:   Focusing [...]

As Business Owners our mindset plays a pivotal role in achieving success, not only for growing our business but also for our happiness in life. A positive mindset allows us to approach challenges optimistically and see opportunities whereas a negative [...]

Growing a successful business is no easy feat, but having a strong team can make all the difference. As an entrepreneur or business owner, your people are your most valuable asset, and investing in their growth and development can have [...]

South Africa has been experiencing frequent power outages for many years now, which have had a significant impact on businesses in the country. These power outages are known as "load shedding" and are caused by a shortage of electricity supply [...]

Every year, without fail, you and I get letters from all sorts of corporate companies we deal with and every year, they all sing from the same hymn sheet:  “Blah blah blah your new price increase will be X and [...]

  Running a successful business requires a lot of effort and dedication. As a business owner, it's easy to get bogged down in the day-to-day tasks and lose sight of the bigger picture. That's why it's essential to identify your [...]

Selling is the lifeblood of any business, and mastering the art of selling is crucial for entrepreneurs, salespeople, and anyone who wants to succeed in business. Whether you are selling products or services, effective selling skills can make all the [...]

  Financial Management According to Jessie Hagen of U.S. Bank, as cited on the SCORE/Counsellors to America’s Small Business website http://www.score.org the main reasons small business fail: 82% – Poor cash flow management skills/poor understanding of cash flow, 79% – [...]

Motivation is a great driving factor in productivity. It takes a lot to slow down a motivated individual. It is therefore important to ask: what motivates people to work? Motivation to work is much more than the pay offered to [...]

I have coached many business owners over the years. One thing that always strikes me is how many are happy to just let life take them on a journey, hoping for good outcomes. Whilst there may be philosophical reasons to [...]

Are you fired up to make 2023 your best Business year yet? The chances are, when you first started your business, you were incredibly passionate about it. Everything was new and exciting. You could do things your own way, set [...]

Are you fired up to make 2023 your best Business year yet? The chances are, when you first started your business, you were incredibly passionate about it. Everything was new and exciting. You could do things your own way, set [...]

The new year is now in full swing and over the last couple of weeks I have spent time finalising my own business plan and also engaging with many of our Franchise Partners on their business plans for the year. [...]

"You guys are too busy to make money"​ This statement took the wind out of my sails when our financial director said it to my partners and I in another business over a decade ago. He was 100% right, we [...]

With the 14th of February traditionally being Valentine’s day, it made sense for my focus to be love and how that pertains to business. But what is love in a business context? After giving it some thought, I realised that [...]

Recent research has highlighted several critical traits of successful entrepreneurs and business owners. Growth mindset is one such trait, which is the belief that personal qualities and abilities can be developed through effort and learning. Entrepreneurs with a growth mindset [...]