May 18, 2023 | Business Strategies, Learning, Perspective
“Leading in a VUCA world” “Business agility now essential in a VUCA world” “How VUCA is reshaping business?” “Winning in a VUCA world” These are just some of the seemingly endless headlines steering us towards yet another new normal. This new normal being that...
May 9, 2023 | Leadership, Planning
No matter how small or insignificant a matter might seem, your decisions will impact your business’s outcomes. The right decisions made at the right time can give way to positive transformations and success, while the wrong decisions at the wrong time can result in...
Apr 3, 2023 | Higher Margins, Perspective, Planning, Reflection, Repeat Business, Value
Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients. Several key points came out of the discussions which I would like to summarise below: Focusing on client...
Mar 9, 2023 | Accountability, Cash flow, Finance, Higher Margins, Profits
Every year, without fail, you and I get letters from all sorts of corporate companies we deal with and every year, they all sing from the same hymn sheet: “Blah blah blah your new price increase will be X and you’ll now be paying more than before.” Your bank,...