Apr 3, 2023 | Higher Margins, Perspective, Planning, Reflection, Repeat Business, Value
Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients. Several key points came out of the discussions which I would like to summarise below: Focusing on client...
Mar 2, 2023 | Learning, Sales
Selling is the lifeblood of any business, and mastering the art of selling is crucial for entrepreneurs, salespeople, and anyone who wants to succeed in business. Whether you are selling products or services, effective selling skills can make all the difference. In...
Feb 9, 2023 | Business Plan, Business Strategies, Planning, Systems
I have coached many business owners over the years. One thing that always strikes me is how many are happy to just let life take them on a journey, hoping for good outcomes. Whilst there may be philosophical reasons to just let life happen, I always coach about the...